What is an EAP?

An Employee Assistance Program (EAP) is a confidential resource designed to support employees and their families facing personal or professional challenges that may impact their well-being and job performance. These programs offer a wide variety of services, including counseling, mental health support, and assistance with issues like stress management and work-life balance. By providing a safety net for employees, EAPs not only enhance the overall mental and emotional health but also contribute to increased job satisfaction and performance.

Are EAPs confidential?

Unfortunately, many companies struggle with low usage of their EAPs due to employee misconceptions. One common misconception among employees is the belief that utilizing an EAP will result in personal expenses. However, as a benefit-eligible employee, you and members of your household have access to these services at no cost. Another common misconception is concerns about privacy with sensitive information. 

EAPs take privacy seriously, so individuals can seek help without concerns regarding their personal information being shared.

How do I access services?